Do I need a license to operate a scooter or electric wheelchair?

Within all States and Territories of Australia scooters and electric wheelchairs are not classified as motor vehicles. They do not need to be registered and no license is required to operate them. They must have maximum speed restricted to 10km/h or less. All scooters and chairs sold by Scooters & Mobility Melbourne are compliant with Australian guidelines.

Should a scooter be operated on the road or footpath?

Because motorised mobility devices are not classified as vehicles, operators are categorised as pedestrians. Users are bound by the same laws as all other pedestrians and must use footpaths where available. In locations without footpaths, operators are able to use the road as any pedestrian would.

What is the average battery life expectancy?

With the exception of lightweight lithium battery scooters, our electric products ship with standard manufacturer Lead Acid batteries. Scooters & Mobility Melbourne these batteries guarantee (new for old replacement) for 6 months from the date of purchase. However, if maintained correctly they should have a lifespan of approximately 2 years. Our range of replacement Lead Crystal batteries are covered by a 36-month warranty. However, if maintained correctly, they should have a lifespan of 8-12 years. Lithium batteries in contrast will last 5-6 years.

How to maximise battery life?

No matter which type of batteries are fitted to an electric mobility device (Lead Acid, Lead Gel, Lead Crystal or Lithium) the same principles apply to battery maintenance. Batteries should always remain fully charged when the device is not in use. They should never spend a significant amount of time fully discharged. This will reduce the life of the battery. It is highly recommended that when not in use the device has its charger plugged in and switched on. All modern chargers are capable of monitoring battery charge and will not overcharge. Once a battery reaches full charge the charger will automatically switch to maintenance (float) mode, ensuring batteries preserve optimal performance.

Are low cost replacement batteries satisfactory?

Low cost batteries will adequately power your electric mobility device. Their life expectancy will not be as great as higher quality batteries. When making a decision on replacement batteries consideration should be given to cost vs performance. Replacing a set of low cost batteries every 2 years may be more expensive than fitting a set of high quality batteries every 10 years.

Can a scooter be used on public transport?

Each Australian State & Territory has its own set of guidelines and requirements for using motorised mobility devices on public transport. Before selecting a scooter, it is important to ensure the device is suitable for your needs and adheres to the local rules. See Victorian guidelines.

RACV Roadside Assistance?

All electric scooters and power chairs purchased through Scooters & Mobility Melbourne are provided with 12 months RACV Roadside Assist. The service is valid within Victoria only. All our scooters have the functionality to switch from powered to free wheel mode. This allows the device to be manually pushed if necessary.

Storage and maintenance requirements?

Electric mobility devices are powered by electric motors, which require very little maintenance. Provided the device is stored under cover away from moisture, the only regular care should be to ensure the battery charger is always switched on when the device is not in use. Products with pneumatic tyres should also have pressure checked periodically. If stored in a semi-exposed position such as under an outdoor carport, most manufactures strongly advise the use of a weatherproof cover.